Returns - Bram's Fruit

Shipping & returns

General

Bram’s Fruit will gladly accept returns and refund or exchange the item(s).

We want our fruitfam to be happy with our products. If for any reason you are not satisfied we’d love to get in touch. If you have any questions or concerns, please don’t hesitate to reach out. We’re always here to help.

Please note that while shipping costs are non-refundable, product refunds will be processed within 30 days of receipt.

Thank you for being a part of our community. We can’t wait to assist you again soon!

Start your return process.

Shipping

Orders typically ship within 1-3 business days. You will receive an email with your tracking information once your order ships. If you do not receive a shipping confirmation email within 7 business days, please contact us:
service@bramsfruit.com

Please note that all international orders are shipped delivery duties unpaid (ddu). Customs, duties and taxes are not included in the item price or shipping cost. When you place an international order, you agree to pay any applicable customs, duties, or taxes imposed by your country.

Unfortunately, we cannot calculate these charges prior to your order being placed, and are unable to cover them for customers. Any applicable fees will be collected from you by the carrier upon delivery. If duties and taxes are not paid for by the customer and there is a refusal upon delivery, customers will not be reimbursed for their order.